http://dc.streetsblog.org/2009/11/04/amtrak-virginia-railway-express-and-the-future-of-privately-run-transit/ Your daily source for national transportation policy news and analysis. Thu, 09 Feb 2012 23:57:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://dc.streetsblog.org/2009/11/04/amtrak-virginia-railway-express-and-the-future-of-privately-run-transit/comment-page-1/#comment-425289 Shyan04 Mon, 27 Jun 2011 14:44:00 +0000 http://dc.streetsblog.org/?p=45011#comment-425289 VRE - The "SNAKE" I did not forget to validate my ticket, rather I validated what I thought was a round trip ticket - when in reality it was only a one way ticket.  Slam - no forgiveness - I was found guilty of fraud and fined $181.00!  What a crock!  Over the past 7 years I rode VRE I spent over $20,000.00 on fares!  One innocent mistake and this is how they treat their customers!  I vowed never to ride VRE ever again.  And I will continue to advocate that you and everyone else do the same until VRE changes this ridiculous policy and apologizes to their customers.  They used to be such a customer service oriented organization.  What happendd? VRE – The “SNAKE”
I did not forget to validate my ticket, rather I validated what I thought was a round trip ticket – when in reality it was only a one way ticket.  Slam – no forgiveness – I was found guilty of fraud and fined $181.00!  What a crock!  Over the past 7 years I rode VRE I spent over $20,000.00 on fares!  One innocent mistake and this is how they treat their customers!  I vowed never to ride VRE ever again.  And I will continue to advocate that you and everyone else do the same until VRE changes this ridiculous policy and apologizes to their customers.  They used to be such a customer service oriented organization.  What happendd?

]]> http://dc.streetsblog.org/2009/11/04/amtrak-virginia-railway-express-and-the-future-of-privately-run-transit/comment-page-1/#comment-425288 Chris E Robinson Mon, 27 Jun 2011 14:39:00 +0000 http://dc.streetsblog.org/?p=45011#comment-425288 BEWARE - VRE IS A SNAKE IN DISGUISE For those unknowing innocent riders who ride the VRE like me - let it be known (since VRE doesn't let it be known) that they now have a "zero tolerance" policy when it comes to ticket validation.  The fine for neglecting to validate your $8.45 ticket is a court appearance in the General District Court of Alexandria and up to $500.00 fine.  And the judge is not in the least forgiving! BEWARE – VRE IS A SNAKE IN DISGUISE
For those unknowing innocent riders who ride the VRE like me – let it be known (since VRE doesn’t let it be known) that they now have a “zero tolerance” policy when it comes to ticket validation.  The fine for neglecting to validate your $8.45 ticket is a court appearance in the General District Court of Alexandria and up to $500.00 fine.  And the judge is not in the least forgiving!

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